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All classes are available in person or you can save time and money by attending all of these workshops virtually.
This course will teach you how to: recognize how anger affects the body, mind, and behavior; use a five-step method to break old patterns and replace them with a model for assertive anger; identify their hot buttons or triggers, and how to manage them; control their emotions when faced with other peoples anger; identify ways to help other people safely manage some of their repressed or expressed anger; and communicate with others in a constructive, assertive manner.
Stress Management is a valuable skill for today’s workers. Many people feel that the demands of the workplace, combined with the demands of home, have become too much to handle. While stress seems to have become an unavoidable reality, with this course participants?can learn strategies for managing it.
This Stress Management course includes information on the signs of chronic stress overload, identifying actions that add to people’s stress levels, and how to implement action to reduce unhealthy stress.
You have transitioned from an individual contributor to a manager, or as an individual contributor, you’ve acquired practical skills to enhance your leadership abilities. When you want to take your leadership skills to the next level, you assess your leadership traits, develop your communication skills, and build your reputation. These strategies can increase your ability to effectively influence others and get results.
Leaders represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and executive team. Although you usually have more technical experience than the employees you lead, you may not have had a lot of leadership experience. This course will give you the skills that you need to be successful. Dealing with the many problems a Leader encounters is not easy, but it does not have to lead to discouragement. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees.
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This one-day workshop will help you get a grip on your office space, organize your workflow, learn how to use your planner effectively, and delegate some of your work to other people. In addition, it will help you organize and prioritize for greater workplace efficiency. The workshop is full of ideas for organizing your work area and your paperwork and working on the “right” things. Get out of your mental rut. Think new thoughts about the time you have. Discover new ways of doing things and feel more in control of your life.
Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they can’t deal with the difficult people in their lives. This workshop will help you to identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life.
With constantly shifting global economies and technological developments, businesses are constantly changing to exploit opportunities. Companies no longer have the luxury of remaining the same. Therefore, managers must constantly prepare for and implement change, guiding their employees through periods of transition.
If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this one-day workshop, you will understand your role as a minute taker and the best techniques for producing minutes that include all the essential information needed.
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